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Sample Workplace Harassment Prevention Policy
1. POLICY 1.01 The overall goal is to provide a respectful workplace by promoting prevention of harassment and prompt resolution of harassment issues. All employees have the right to be treated fairly, respectfully, and with dignity in a workplace free of harassment, and they have the responsibility to treat others in the same manner. The [Company] has an obligation to provide and maintain a work environment in which all employees are free from workplace harassment and discrimination. Such actions are not tolerated and, where possible, are to be redressed. The Company will make every reasonable effort to ensure that no worker is subjected to harassment and will take corrective action about any person under the employer’s direction who subjects any worker to harassment. 1.02 To help achieve these goals [Company] has established organizations (or committee) that are responsible for harassment policy and training programs. In addition, several other measures have been implemented to reduce the incidence of harassment. Harassment awareness training has been put in place. Their mandate includes advising supervisors and managers on the harassment regulations, as well as conducting harassment awareness and prevention activities. 2. PURPOSE and OBJECTIVES 2.01 This Statement of Policy and Procedure outlines the procedures to be followed regarding workplace harassment and discrimination so that employees reporting alleged incidents will know the matter will be treated confidentially and may be reported without fear of retaliation or reprisal. 2.02 New and current employees will sign and acknowledge that they have been informed and understand the policy as it is written. 3. SCOPE 3.01 This Statement of Policy and Procedure applies to all employees, managers, supervisors, directors, executives and officers. 3.02 This Statement of Policy and Procedure applies not only during working time, but to any activities on or off of company premises which could reasonably be associated with the workplace (e.g. social events) or in any location related to the work of the organization. 3.03 All employees, managers, supervisors, directors, executives and officers are expected to familiarize themselves with the harassment policy and to apply its principles as we strive toward the collective goal of prevent and/or eradicating harassment and discrimination from our workplace. 4. RESPONSIBILITY 4.01 All employees, and particularly employees in management positions, are responsible for ensuring discrimination and harassment are not tolerated and, where possible, are redressed. All supervisors, managers, senior managers, directors, executives and officers have overall managerial and leadership responsibility for ensuring a harassment-free workplace. This includes leading by example in matters of appropriate workplace behaviour, implementing harassment awareness and prevention training programs, and maintaining a positive ethical climate. 4.02 Employees are requested to report promptly when they become aware of, or hear of, alleged actions or complaints of discrimination or harassment. 4.03 Managers are responsible for providing a work environment that is free from discrimination and harassment. This responsibility includes actively promoting a positive, harassment-free work environment and intervening when problems occur. Additionally, managers are responsible for dealing with inappropriate actions of others that come to their attention. 5. DEFINITIONS [Insert all definitions you feel will help employees understand and comply to the policy and procedures]. 5.01 "Workplace" means any place where business or work-related activities are conducted. It includes, but is not limited to, the physical work premises (offices or plants), work-related social functions (parties, golf games, etc.), work assignments outside [insert company name]'s offices or plants, work-related travel, and work-related conferences or training sessions. 5.02 "Harassment" means engaging in a course of vexatious comment or conduct that is known, or ought reasonably to be known, to be unwelcome. It may include unwelcome, unwanted, offensive, or objectionable conduct that may have the effect of creating an intimidating, hostile or offensive work environment; interfering with an individual's work performance; adversely affecting an individual's employment relationship; and/or denying an individual dignity and respect. Harassment may result from one incident or a series of incidents. It may be directed at specific individuals or groups. Harassment can be defined as any action (verbal, psychological or physical) directed toward an employee on a single or repeated basis, which humiliates insults or degrades and is known or ought reasonably to be known to be unwelcome by the victim of the harassment. Although there are different kinds of harassment, sexual and racial harassment are the two most common forms of workplace harassment. The Supreme Court of Canada defines sexual harassment as "unwelcome conduct of a sexual nature that detrimentally affects the work environment or leads to adverse job-related consequences for the victims of harassment." (Janzen v. Platy Enterprises Ltd. (1989) 1 S.R.C. 1252). Racial harassment is any action that expresses or promotes racial hatred and stereotypes of an obvious or subtle nature. Racial harassment can be hidden in questions or remarks that seem positive. The same definition applies to workplace harassment, which is unwelcome conduct based on race, religious beliefs, colour, gender, physical or mental disability, marital status, age, ancestry, or place of origin. 6. REFERENCES [Insert any policies that may relate such as a disciplinary policy] Human Rights Code Employment Principles Policy Employee Relations Principles Policy Dispute Resolution Policy 7. PROCEDURE 7.01 How Does Workplace Harassment Occur? The following examples could be considered harassment but are not meant to cover all potential incidents:
Harassment does not have to be directed at a specific individual. Any activity that degrades or devalues others can violate an employee's rights even if he or she is not the intended victim. For example, sexist remarks can create a hostile or offensive workplace for all employees, even if they are not made in the presence of women. This is called a "poisoned" work environment. There are specific actions that may be taken by employees to put a stop to harassment: 7.02 (a) Step 1 - Self-help: An harassed employee should:
(b) Step 2 - Informal Complaint It may be that communicating directly with the person will not be enough, or that you feel unable to deal with her or him directly. In that case, you can speak to your supervisor, another manager, or an anti-harassment counsellor. The person you speak to will ask you for details of what happened, will make sure you understand the policy and any other options you have (such as a union grievance or human rights commission complaint), and will ask how you want to proceed. You may ask them to help you write a letter or to speak to the harasser on your behalf. You may ask them to arrange for mediation between you and the person whose behaviour offends you. If these attempts to resolve the situation don't work, you can also ask the anti-harassment counsellor to help you file a formal complaint. (c) Step 3 - Mediation If the circumstances permit it, mediation can come before a formal investigation. Mediation is a process by which a neutral third party helps the people involved in the complaint reach a solution which is acceptable to both parties. If you want to work toward a mediated settlement, the Director of Personnel (or the Vice President of XYZ Company, if the Director of Personnel is a party to the complaint) will appoint a qualified mediator, from within the organization or from outside it, who is acceptable to both parties, is not otherwise involved in the complaint, and who will not be asked to represent the company at any stage of any proceedings related to the complaint. However, either party has the right to refuse mediation. You are the only one who can decide if mediation is appropriate for you. Do not agree to it if you feel pressured into it, or feel that you are at a disadvantage or vulnerable because of your age, sex, race, colour, religion, sexual orientation, economic position, level of authority, or for any other reason. If someone suggests mediation but you are uncomfortable with it, you can say so, and it will not be part of the complaint process. If mediation does occur, each person has the right to be accompanied and assisted during the sessions by someone with whom they feel comfortable. (d) Step 4 - Formal Complaint If informal attempts at resolving the issue are not appropriate, or proving to be ineffective, a formal complaint may be filed. To file a formal complaint: (i) Provide a letter of complaint that contains a brief account of the offensive incident (i.e. when it occurred, the persons involved, names of witnesses, if any). The letter shall also include the remedy sought and be signed and dated by the person complaining; (ii) File the complaint with your manager, to the [General Manager], or to any person designated by [insert company name] to deal with harassment complaints; (iii) Cooperate with those responsible for investigating the complaint. 7.02 An employee who becomes aware of situations where discrimination or harassment may be occurring is requested to notify his or her manager, the [General Manager] or any person designated by [insert company name] to deal with harassment complaints. 7.03 Formal complaints shall be investigated. The investigation process shall involve interviews of the complainant, the respondent and any witnesses named by either. Within fourteen (14) working days of the incident or notice thereof, that manager shall investigate the incident and prepare a written report of the investigation findings. The report shall be provided along with recommendations, if any, to the [General Manager] for action. The investigator will need to know:
You will need to be prepared to supply this information. 7.04 If you are accused of harassment (a) Step 1 - Self-help: Informal procedures If someone complains to you informally about your behaviour, take a good look at it. It may be that without intending to you have spoken or acted in a way that has offended, humiliated, or degraded another person or group of people. It is your responsibility to change your behaviour if it is harassing or offensive to others. You may also want to consider apologizing. Keep written notes of any conversation you have where someone suggests you have harassed them or another person. Record the conversation and the date it happened, how you felt, and what you did, if anything. Also make notes of your version of the alleged harassment, the date it occurred, and who else was present, if there were any witnesses. If you and the person who is complaining to you are unable to resolve the situation, you can turn to an anti-harassment counsellor for advice. (b) Step 2 - Mediation If someone has accused you of harassment, and you have not been able to resolve the situation with that person informally, mediation is a possible next step. Mediation may make a formal complaint unnecessary. You can ask for mediation; or you may agree if it is suggested to you. You do not have to agree, however, if you think that you are being pressured into something that does not feel right to you. If you want to work toward a mediated settlement, the Director of Personnel (or the Vice President of XYZ Company, if the Director of Personnel is a party to the complaint) will appoint a qualified mediator, from within the organization or from outside it, who is acceptable to both parties. If mediation does become part of the informal process, each person has the right to be accompanied and assisted during the sessions by someone of their choosing. (c) Step 3 - Formal complaints If someone files a formal complaint about your behaviour, you will have to participate in the investigation. You can ask an anti-harassment counsellor for advice. You will be expected to cooperate, give your perspective on what happened, and, if the investigation shows that you did harass another person or group of people, you will be expected to change your behaviour. You will also be subject to disciplinary action. 7.05 All complaints shall be handled in a confidential manner. Information concerning a complaint, or action taken as a result of the investigation, will not be released to anyone who is not involved with the investigation. All employees are expected to cooperate in the investigation of complaints and efforts to resolve them. Employees should be mindful of the sensitivities of the parties and should keep any information related to complaints confidential. 7.06 Disciplinary action for violations of this Statement of Policy and Procedure will take into consideration the nature and impact of the violations, and may include a verbal or written reprimand, suspension (with or without pay) or termination (with or without notice). Similarly, deliberate false accusations are of equally serious nature and will also result in disciplinary action up to and including termination without notice for just cause. Note, however, that an unproven allegation does not mean that harassment did not occur or that there was a deliberate false allegation. It simply means that there is insufficient evidentiary basis to proceed or that while the complainant may have genuinely had reason to believe that there was harassment, investigation has not borne out the complaint. 7.07 Retaliation or reprisals are prohibited against any employee who has complained under this Statement of Policy and Procedure, or has provided information regarding a complaint. Any retaliation or reprisals are subject to immediate corrective action, up to and including termination. Alleged retaliation or reprisals are subject to the same complaint procedures and penalties as complaints of discrimination and harassment. 7.08 [Insert company name] recognizes that individuals may find it difficult to come forward with a complaint under this Statement of Policy and Procedure because of concerns of confidentiality. Therefore, all complaints concerning workplace or discrimination, as well as the names of parties involved, shall be treated as confidential. [Insert company name]'s obligation to conduct an investigation into the alleged complaint may require limited disclosure. No record of the complaint will be maintained on the personnel file of the complainant. If there is a finding of improper conduct that results in disciplinary action, it will be reflected only on the file of the person who engaged in such conduct, in the same way as any other disciplinary action. 7.09 The investigation and subsequent action Written report The investigator will submit a written report to the Director of Personnel (or the Vice President of XYZ Company, if the Director of Personnel is involved in the complaint). The investigator will decide whether, on a balance of probabilities, there is enough evidence to conclude that harassment occurred. He or she will also identify all possibilities for resolving the situation, and will recommend one or more courses of action. If harassment has occurred, the Director of Personnel will then decide (in consultation with senior management, if necessary) what remedies will be provided to the victim, the disciplinary action to be imposed on the harasser; and whether the people in question can continue in their current work areas. The Director of Personnel will inform the person who filed the complaint and the harasser of any disciplinary action, remedies, and changes in work within a week after the investigator has handed in the report. Corrective action , remedies, and changes in work will be instituted within one week of the people involved being informed of the decision. If the complainant and the alleged harasser are in a subordinate/supervisor relationship, the Director of Personnel may decide to assign one or both of them to a different work area during mediation or investigation. Co-workers may also be separated during an investigation, if necessary. 7.10 Possible Remedies for the victim XYZ Company will make every reasonable effort to remedy the effects of the discrimination. A person who has been harassed may receive one or more of the following remedies, depending on the severity of the harassment and what he or she lost because of it:
No record of the complaint, investigation or decision will go in the employee's personnel file, if the complaint was made in good faith. Any unfavourable work review or comments that were placed in the complainant's personnel file because of the harassment will be removed from the file. 7.11 Possible Corrective action for harassers Someone who has harassed another person will be subject to one or more of the following forms of discipline, depending on the severity of the harassment:
In most cases, the harasser will also be required to attend an anti-harassment training session. If the investigation does not find evidence to support the complaint, there will be no documentation concerning the complaint placed in the file of the alleged harasser. When the investigation reveals harassment occurred, the incident and the discipline which is imposed on the harasser will be recorded in the harasser's file. 7.12 Unsubstantiated complaints or complaints made in bad faith If a person, in good faith, files a harassment complaint that is not supported by evidence gathered during an investigation, that complaint will be dismissed, and no record of it will be put in the accused harasser's file. As long as the complaint was made in good faith, there will be no penalty to the person who complained, and no record in her or his file. In the rare event that the complaint was made in bad faith--in other words, the person making it had absolutely no basis and deliberately and maliciously filed the complaint -- that person will be disciplined and a record of the incident will be put in her or his file. Penalties for someone who complains in bad faith will be the same as for a case of harassment (see Corrective action for harassers) and will depend on the seriousness of the situation. Compensation for the person falsely accused may include steps to restore any lost reputation, and any of the remedies that would be available in a case of harassment (see Remedies for the victim). 8. RECORD KEEPING 9. ATTACHMENTS NONE
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